CUSTOMER SERVICE

RETURN POLICY

*Amuse Resort Wear will gladly accept returns of unworn, unwashed, undamaged or defective full-price merchandise for full refund within 30 days of the original purchase. All requests for refund must be accompanied by the original receipt and will be applied to the same credit card or debit card used in the original transaction.

*Sale merchandise is non-refundable and returns will be issued in the form of an exchange or store credit within 30 days of the original purchase.

*Without a receipt, we will gladly exchange or issue a store credit on unworn, unwashed, undamaged or defective full-price merchandise based on the current selling price.

*Merchandise must have hangtags attached.

*Final Sale: Personalized and final sale items may not be returned or exchanged. Please note that all lingerie, all items that have been altered, and all sale merchandise with an additional discount taken off current price are final sale.

*Amuse Resort Wear gladly honors a one-time price adjustment on full-price merchandise within seven days of the retail purchase or ship date if accompanied by the original receipt. Sale items are not eligible for price adjustments.

SHIPPING POLICY & RATES

Standard Delivery

No sales tax will be added to any order.

We strive to ship your order within 24 hours.

Your order will arrive in 4-6 business days (Domestic) or 6-10 business days (International).

Your order will arrive by USPS Priority Mail, First Class Mail or UPS Ground Service.

*Standard delivery includes UPS Ground and USPS First Class and Priority Mail services to addresses within the United States, Puerto Rico, and the US Virgin Islands.

At this time, we offer Express Delivery through the US Postal Service only within the Continental US. Not all addresses are eligible for this service.

INTERNATIONAL DELIVERY

All prices referenced in this website are in US dollars and your credit card will be charged using current exchange rates. Please note that your merchandise will be shipped as “merchandise” on the customs form; any taxes or customs charges that may incur will be your responsibility. Please allow up to two weeks for your order to arrive.

RATES FOR SHIPPING AND HANDLING

Up to $50: $5.20
50.00-75: $10.00
75.00-150: $10.00
150.00 and up: Free

For Express Delivery/Next Day Service: $30 Flat Rate
For 2nd Day Service add $20.00
Canada: $12.95 Flat Rate
Europe: $14.50 Flat Rate
Asia: $14.50 Flat Rate
South America/Carribean: $14.50 Flat Rate
Middle East: $14.50 Flat Rate
India: $12.95 Flat Rate

CUSTOMER ACCOUNT BENEFITS

Create an account with us to enjoy faster, easier checkout and a full range of additional benefits including:

  • Optional storage of your credit card information for fastest checkout
  • A friends and family address book to save you time
  • Easy access to saved items in your cart until you order or remove them
  • Order status and history to review your orders
  • Loyalty rewards for frequent purchases
  • We take very seriously the protection of your personal information. Please take a moment to review our privacy policy.

PRIVACY POLICY

At Amuse Resort Wear we take our commitment to your satisfaction and superior customer service experience very seriously. We apply this dedication to your privacy and security as well.

GENERAL E-COMMERCE

For the purpose of tracking our web site’s traffic, Amuse Resort Wear uses cookies with all visitors who browse our store. General statistical information is not tied to personal, individual data.

In general, while we do not share customer information to other third parties, Amuse Resort Wear will disclose personal user information when required to by law enforcement or other appropriate governmental authorities, or if the personal information is pertinent in a legal proceeding or court action and has been requested of us.

In order to conduct e-commerce functions, Amuse Resort Wear collects, stores, and in some cases shares, limited customer information as well. Except as required by law (as noted above), the information we share with third parties is used only for the purpose of conducting our business and may include customer names and email addresses. These third party vendors include shipping, search engine optimization and electronic marketing companies. Amuse Resort Wear partners with them to send you:

  1. tracking information for your packages
  2. permission-based newsletters with sale announcements and special offers
  3. personalized product information

The information we collect is necessary to provide you with quality products and customer services. You are able to control and limit the information we collect, store and share. See below for more details.

More about Cookies & IP Addresses

When you visit our online store, we may use both a session and a cookie. This cookie may contain information (such as a unique user ID) that is used to track customer and IP address information to help us better serve you. A cookie will be set each time you browse our site. You can set your browser to refuse cookies, but in doing so, you will not be able to order online with Amuse Resort Wear.

Security

At Amuse Resort Wear, your security is of the highest importance to us. For that reason, we maintain several safeguards to protect the confidentiality and security of your personal information.

We do not store your credit card information

For the highest level of security, we do not save your credit card information electronically or otherwise. When you check out using our secure shopping cart, your information is immediately encrypted using SSL (Secure Sockets Layer) and an additional “Secure, Encrypted Messaging Protocol” (SCMP) submitted directly to an FDIC approved and backed banking institution. Three additional levels of security are then implemented to protect your privacy.

As a result of this high standard of security, you must enter your credit card each time you purchase from Amuse Resort Wear.

Our website uses Secure Sockets Layer (SSL)

To guard your information, our site and transaction system uses industry-standard SSL (Secure Socket Layer) encryption to transmit credit card information safely and securely. SSL allows our server to automatically establish a secure connection with your Web browser and render information unreadable to anyone who tries to intercept it. When you enter your credit card number into the order form, it is scrambled, transmitted across the Internet, and then decoded when it gets to us. SSL was developed by Visa, MasterCard, and other major electronic commerce companies to safeguard the online shopping consumer. Note that email is not a secure form of data transmission so please do not provide us with any sensitive payment information via email.

We take the utmost care in guarding your information with appropriate levels of data security, however we cannot guarantee or warrant the security of information transmitted to or from our website, and you do so at your own risk. If you prefer to contact customer service to place your order, we are happy to assist!

Terms of Use

Please review the following basic terms about your use of and purchase of products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by these terms.

Amuse Resort Wear products displayed at the site are available for purchase while supplies last. The prices displayed at the Site are quoted in US dollars and are valid and effective only in the United States.

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. As the actual colors you see will depend on your monitor, however, we cannot guarantee that an exact match between the color you see on your monitor and the actual product color.